Prescriptions

Repeat Prescriptions

You can order a Repeat Prescription in one of the following ways:

• Via our Online Services
• Complete a repeat prescription request form available at reception
• Fax us on 0844 576 9802
• Write to us using the address on our contacts page enclosing a stamped addressed envelope

Please allow 72 hours, 3 working days in total from requesting your prescriptions to pick them up from the pharmacy.

Please remember to order your repeat prescriptions before you run out, so that you do not take up emergency appointments.

Dispensary

If you live more than one mile as the crow flies from a pharmacist, your drugs may be dispensed at the surgery.

If this applies to you, please enquire at reception.

Electronic Prescription Service

Dated: 4-Dec-14

What does this mean for you?

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Is this service right for you?

Yes, if you have a stable condition and you don’t want to go to your GP practice every time to collect your repeat prescription, or you collect your medicines from the same place most of the time or you use a prescription collection service now.

It may not be if you: don’t get prescriptions very often or pick up your medicines from different places.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose a pharmacy or a dispensing appliance contractor (if you use one) or our dispensing GP practice (if you are eligible).

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.
 
For more information visit www.hscic.gov.uk/epspatients, your pharmacy or GP practice.