Surgery clinics

We offer a range of clinics and services at the surgery.

Patient Advice Liaison Service (PALS)

PALS

The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers.

You can find more information on the ‘What is PALS (Patient Advice and Liaison Service)?’ page on the NHS website.

Phone
0300 1236258

Email
scwcsu.palscomplaints@nhs.net

Chronic disease management

Asthma

Our asthma clinics can be booked Monday to Friday by appointment with the practice nurse.

Asthma is caused by inflammation of the airways. These are the small tubes, called bronchiola, which carry air in and out of the lungs. If you have asthma, the bronchiola will be inflamed and more sensitive than normal.

Patients on asthma medication should be seen at least once a year in the asthma clinic for a check up with the nurse. Please make it clear to reception staff that you are asthmatic when you phone for an appointment.

Our practice nurses have specialist asthma qualifications. They run clinics in order that asthma may be assessed, advice offered, queries answered and the correct treatment ensured.

COPD

Chronic obstructive pulmonary disease refers to the combination of chronic bronchitis and emphysema. Also known as COPD (chronic obstructive pulmonary disease) people suffering from this have trouble breathing in and out. This is due to airflow obstruction.

Breathing difficulties are caused by long term damage to the lungs, usually because of smoking.

At the surgery we regularly monitor patients with COPD and provide an action plan to assist and help you to relieve your symptoms.

Coronary heart disease

Coronary heart disease happens when your heart’s blood supply is blocked or interrupted by a build up of fatty substances in the coronary arteries.

Over time this can build up and if your coronary arteries become narrow due to this build up of fatty deposits, the blood supply to your heart will be restricted; this can cause angina (chest pains).

If a coronary artery becomes completely blocked, it can cause a heart attack. By making some simple lifestyle changes, you can reduce your risk of getting CHD. If you already have heart disease, you can take steps to reduce your risk of developing further heart related problems.

Diabetes

Our diabetes clinics are held Monday to Friday by appointment through the practice nurse. Our diabetes clinics are held Monday to Friday by appointment through the practice nurse.

Diabetes is a long term condition caused by too much glucose, a type of sugar, in the blood. It is also known as diabetes mellitus. There are two main types of diabetes:

  • type 1 diabetes
  • type 2 diabetes

Normally, the amount of sugar in the blood is controlled by a hormone called insulin, which is produced by the pancreas. The pancreas is a gland behind the stomach. When food is digested and enters your bloodstream, insulin moves any glucose out of the blood and into cells, where it is broken down to produce energy.

However, in people with diabetes, the body is unable to break down glucose into energy. This is because there is either not enough insulin to move the glucose, or because the insulin that is there does not work properly.

Hypertension

Hypertension relates to high blood pressure.

High blood pressure often causes no symptoms, or immediate problems, but it is a major risk factor for developing a serious cardiovascular disease (conditions that affect the functioning of the heart and the circulation of blood around the body), such as a stroke or heart disease.

HRT

Hormone replacement therapy (HRT)

Hormone replacement therapy (HRT) is a treatment used to replace the female hormones that a woman’s body is no longer producing because of the menopause.

The menopause occurs when levels of the female hormones oestrogen and progesterone fall and your ovaries stop producing eggs. Menstruation (your periods) ends and you are no longer able to become pregnant.

When oestrogen and progesterone levels fall, this can cause a wide range of physical and emotional symptoms. HRT can restore these hormone levels and enable the body to function normally again.

Keeping healthy

Cervical smear tests

The practice nurses provide a cervical cancer screening service. See national guidelines.

The test involves the nurse doing a vaginal examination and taking a sample of the cells on the surface of the neck of the womb (the cervix). The sample is then examined under the microscope at the lab.

The aim is to look for and identify cancer warning cells. If these are found then treatment can be organised to prevent cervical cancer ever developing.

We cannot do smears that are not due, so please book an appointment after you have received a reminder letter only. You will be offered an appointment at the out of hours service at Boundary House.

Weight management

If you would like to know more about weight and diet advice, we offer a weight management clinic giving you advice on how to lose weight and stay healthy.

For more information please email the surgery.

Travel vaccinations

For more information, please visit the travel vaccinations page.

Binfield self help guide

For advice on how to manage minor illnesses, please visit the Binfield self help guide page.

INR clinic

Regular checks and tests to review and monitor patients on Warfarin. For more information, please read our patient friendly guide to Warfarin.

Pregnancy and babies

Antenatal care

Antenatal care is the care and help you receive from health professionals during the course of your pregnancy. It is important you take good care of your own health and that of your unborn baby during pregnancy.

When you find out you are pregnant, you will need to register the pregnancy at your chosen hospital.

Binfield surgery patients are able to chose between giving birth at Royal Berkshire or Frimley Hospital.

Postnatal care

Postnatal care extends for between 6 to 8 weeks after the birth of your baby. During this period, routine checks are carried out by the health visitor and you and your baby’s recovery is monitored.

During your postnatal care you will find out about feeding, potty training, illnesses, safety and more. You will be able to ask your health visitor questions and request advice.

Once you have registered your new born with the surgery, please contact us to book in your 6 week postnatal check for mum and baby. You should have your post natal check 6 to 8 weeks after your baby’s birth. The appointment is with the doctor. There is a physical exam for the baby, but mum will not receive a physical exam.

Baby clinics

Parents are still welcome to weigh their babies, at their own risk, at the surgery. The weighing scales can be found in the baby changing room at the back of the waiting room

Childhood immunisations

One of the most important things that a parent can do for their child is to make sure that they have all their routine childhood vaccinations. It’s the most effective way of keeping them protected against infectious diseases.

Children should have their vaccinations at the right age to protect them as early as possible and minimise the risk of infection.

Find out which vaccinations your child needs, when they need them, and what the benefits of each vaccination are.

Please note that if the parent cannot attend with the child then written parental consent must be given to the person bringing in the child so that they can hand it to the nurse before the vaccination is given.

If you are not the parent of the baby, and you are bringing him/her on behalf of a parent, please ensure that you have been given written consent saying the nurse has permission to immunise the child. Without consent, the nurse will be unable to continue with the appointment.

Please call the surgery to make an appointment.

Childhood development checks

These are arranged by the health visitors.

Development in childhood is monitored by the health visitors, if you have any worries, please discuss this with them.

Health visitors

Their particular expertise is with the care, management, development and wellbeing of children 0 to 5 years and their families.

The health visitors can be contacted between 9am to 5pm Monday to Friday on 0300 365 6000.

Non contract services

The practice currently does not offer the following services due to either lack of GPs or they are services that do not fall within the GMS contract and they have currently chosen not to offer them:

  • Drug and alcohol prescribing
  • Shared care for gender reassignment and adult ADHD
  • Phlebotomy for patients who are not on shared care agreements, Warfarin medicine, the elderly or frail
  • Dressings and stitch removal for patients who have had private procedures

All of the above, except phlebotomy, should be dealt with by the patient’s consultant at the hospital. Phlebotomy patients who do not qualify for blood services at the surgery should attend Heatherwood Hospital.